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Inspiring success
for today’s youth.”
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Surveys
Community Satisfaction Survey
Parent-Guardian Satisfaction Survey
Program Participation Satisfaction Survey
Community Satisfaction Survey
Please enter the name of your organization:
(Required)
I have a working relationship with Youth Services System, because I am employeed in:
(Required)
Another Social Service Agency
School System
DHHR
Probation Department
Court System
Medical Profession
Other
:
Please select the Youth Services System, Inc. programs that you are familiar with:
(Required)
Emergency Shelter
Residential Program
Ronald C. Mulholland Juvenile Center
Transitional Leaving Program
Before & After Care
Parenting/ Visitation
IOP -drug and alcohol outpatient services
Outpatient Services -Theraphy
CAPS
RHY
I am not familiar with any YSS programs
Please provide a response to each of the following questions.
1. I have received information in the past year about the services that Youth Services System, Inc. offeres:
(Required)
Yes
No
N/A
:
2. I have received information about Youth Services System, Inc. in the following ways:
a. Mailings:
(Required)
Yes
No
N/A
:
b. Television:
(Required)
Yes
No
N/A
:
c. Phone:
(Required)
Yes
No
N/A
:
d. Presentation:
(Required)
Yes
No
N/A
:
e. Attended a training:
(Required)
Yes
No
N/A
:
f. Website:
(Required)
Yes
No
N/A
:
g. other:
If you visited the Youth Services System, Inc. website over the past year, it was to access the following information (check all that apply):
(Required)
Client referral
Program description
Career oppurtunities
Donation opportunities
Other
Other:
4. I am satisfyed with the hours that services are available to clients:
(Required)
Yes
No
N/A
:
5. I think service locations are convenient to meet client needs.
a. Samaritan House - Wheeling:
(Required)
Yes
No
N/A
:
b. Helinski Shelter - Moundsville:
(Required)
Yes
No
N/A
:
c. Tuel Center - New Martinsville:
(Required)
Yes
No
N/A
:
d. Ronald C. Mulholland Juvenile Center - Wheeling:
(Required)
Yes
No
N/A
:
e. IOP - Wheeling:
(Required)
Yes
No
N/A
:
f. Outpatient: theraphy - Wheeling:
(Required)
Yes
No
N/A
:
g. Parenting/ Visitation - Wheeling:
(Required)
Yes
No
N/A
:
6. I think that Youth Services System, Inc. works in a cooperative manner with my agency in assisting our clients:
(Required)
Yes
No
N/A
:
7. I feel that Youth Services System, Inc. services are benefical to children and families:
(Required)
Yes
No
N/A
:
8. I am pleased with the quality of staff employed at Youth Services System, Inc. in meeting the individual needs of the client:
(Required)
Yes
No
N/A
:
9. I believe that the client information is managed in a confidential manner:
(Required)
Yes
No
N/A
:
10. I think that making a referral to Youth Services System, Inc. is an easy process:
(Required)
Yes
No
N/A
:
11. I think that Youth Services System, Inc. is a professional organization:
(Required)
Yes
No
N/A
:
If you answered NO to any of the above questions, please comment below.
Comments:
How could we improve:
Thank you for completing this survey.
